Top 10 NPS Software

#1 4.9 / 5.0

SurveyMonkey

Vendor: Momentive
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

SurveyMonkey is a leading survey platform that helps businesses measure customer satisfaction and loyalty through NPS surveys.

Key Features:
  • Customizable survey templates
  • Advanced analytics and reporting
  • Integration with CRM and other tools
  • Automated survey distribution
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#2 4.8 / 5.0

Qualtrics

Vendor: SAP
Pricing: Contact Vendor Market: Enterprise Deployment: Cloud, SaaS

Qualtrics is an experience management platform that offers robust NPS survey capabilities to enhance customer experience.

Key Features:
  • Real-time feedback collection
  • Predictive intelligence and analytics
  • Multi-channel distribution
  • Customizable dashboards
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#3 4.8 / 5.0

Medallia

Vendor: Medallia
Pricing: Contact Vendor Market: Enterprise Deployment: Cloud, SaaS

Medallia is a customer experience management platform that provides comprehensive NPS survey tools for actionable insights.

Key Features:
  • AI-driven insights
  • Omnichannel feedback collection
  • Actionable reporting
  • Integration with business systems
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#4 4.7 / 5.0

Delighted

Vendor: Qualtrics
Pricing: Freemium Market: SMB Deployment: Cloud, SaaS

Delighted is an easy-to-use NPS survey tool that helps businesses gather customer feedback quickly and efficiently.

Key Features:
  • Simple survey setup
  • Real-time feedback
  • Multi-channel distribution
  • Automated reporting
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#5 4.7 / 5.0

AskNicely

Vendor: AskNicely
Pricing: Subscription Market: Mid-Market Deployment: Cloud, SaaS

AskNicely is a customer feedback platform that specializes in NPS surveys to improve customer experience and loyalty.

Key Features:
  • Automated NPS surveys
  • Real-time feedback and insights
  • Integration with CRM systems
  • Customizable reporting
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#6 4.6 / 5.0

Promoter.io

Vendor: Promoter.io
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

Promoter.io is a specialized NPS survey tool designed to help businesses measure and improve customer loyalty.

Key Features:
  • Automated survey campaigns
  • Advanced analytics
  • CRM integration
  • Customizable survey templates
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#7 4.6 / 5.0

Wootric

Vendor: InMoment
Pricing: Freemium Market: SMB Deployment: Cloud, SaaS

Wootric is a customer feedback management platform that offers NPS surveys to help businesses enhance customer satisfaction.

Key Features:
  • Real-time NPS tracking
  • Multi-channel feedback collection
  • AI-driven insights
  • Integration with business tools
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#8 4.5 / 5.0

CustomerGauge

Vendor: CustomerGauge
Pricing: Contact Vendor Market: Enterprise Deployment: Cloud, SaaS

CustomerGauge is a feedback management platform that focuses on NPS to drive customer loyalty and business growth.

Key Features:
  • End-to-end NPS management
  • Real-time feedback and alerts
  • Advanced analytics and reporting
  • Integration with CRM systems
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#9 4.5 / 5.0

Retently

Vendor: Retently
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

Retently is an NPS survey tool that helps businesses collect and analyze customer feedback to improve satisfaction and loyalty.

Key Features:
  • Automated NPS surveys
  • Advanced analytics
  • Multi-channel feedback collection
  • Customizable survey templates
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#10 4.4 / 5.0

Zonka Feedback

Vendor: Zonka Feedback
Pricing: Subscription Market: SMB Deployment: Cloud, SaaS

Zonka Feedback is a comprehensive feedback management platform that offers NPS surveys to enhance customer experience.

Key Features:
  • Multi-channel feedback collection
  • Real-time analytics
  • Automated survey distribution
  • Customizable reports
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Frequently Asked Questions

The highest-ranked solution in this category is SurveyMonkey, evaluated based on customer feedback, features, and operational reliability.

Rankings are systematically curated based on market presence, feature depth, user ratings, deployment flexibility, and security compliance.

Our software directory rankings are refreshed regularly to reflect vendor updates, new feature releases, and real-time user ratings.

Software vendors can request a listing or apply for featured positioning by submitting their solution for evaluation via our partner program.
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